Challenging times present an opportunity for organizations to perform detailed assessments of their operations. While recent stock market turmoil has many organizations worried about both short and ...

One of the largest telecommunication providers that offers both wireless and wireline services in Canada wanted a credible third party to assess their contact center activities, identify service gaps, ...

Once strategic objectives are set by a company’s executive team and its board of directors, managers must move to enable the business’s operations to achieve these goals. All businesses face risks in ...

FORT POLK, La. — Amidst the evolving landscape of military acquisitions and the Army’s renewed commitment to agile, rapid capability development, the Next Generation Squad Weapon has undergone a ...

Risk and control self-assessments have been common in the finance industry for many years – so why are they still relatively ineffective? I believe the answer is fairly straight-forward; it’s all to ...

To support the military operations that toppled the Taliban and Saddam Hussein, the U.S. and its allies have had to rely on a wide range of weapons systems that had never been fielded. The rigors of ...