A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

Debt agents working for British Gas broke into the homes of vulnerable customers to fit prepayment energy meters. British Gas has agreed to pay £20m into a redress fund and compensate customers to ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...

British Gas "damn well should" sort out the "completely nuts" situation whereby customers can only rely on their smart meters for 12 months, the Commons Leader Penny Mordaunt has said. Ms Mordaunt ...

British Gas is offering certain customers with a smart meter half-price electricity on Sundays as part of its PeakSave scheme. The discount will run from 11am to 4pm every Sunday from 25 June to 24 ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

British Gas has agreed to pay £20m into a redress fund and compensate customers to settle an investigation by the energy regulator into the forced fitting of prepayment meters. Ofgem found the company ...