Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

A proposed US law, H.R. 7757, aims to ensure AI chatbots disclose their artificial nature and prevent them from falsely claiming professional credentials, enhancing user trust and safety.