Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities. In this age, where most communications occur via the internet, ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Let’s bust some myths about cloud-based phones. When the infrastructure is designed correctly, most VoIP equipment is equal ...