BLOOMINGTON, Minn., April 27, 2026 /PRNewswire/ -- Today, C1, a global leader in technology solutions engineered for outcomes, announced recognition as a 2025 Expansion Partner of the Year by Genesys® ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the appointments of Daniel Bailey as senior vice president, Global Strategic Partnerships and Alexandre Oddos as ...

New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy SAN FRANCISCO, Jan. 12, 2023 /PRNewswire/ -- ...

Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has acquired Pinkfish, a leading agentic orchestration workflow company. This acquisition will expand ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Genesys has submitted a confidential draft registration for an initial public offering (IPO), signaling confidence in its ability to leverage AI-driven innovations and strengthen its leadership in the ...

RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...

LM Sistemas' builds self-service personas for companies that are meant to be engaging and fun, becoming an integral part of the company brand. Last week, Genesys announced it had acquired Brazilian ...

Marketers have long known the benefits of mining and archiving customer data. But what if a company used data to enhance experiences by anticipating customer needs? Imagine if a company knew your name ...

New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy In today's complex business market, customer and ...