The payment-protection insurance scandal of the past few years in the United Kingdom generated a number of important industry lessons, particularly the need for better reaction to consumer feedback, ...

Hundreds of customers are being refunded after insurance company Paymentshield failed to send important information about PPI policies. The Competition and Markets Authority (CMA) has issued ...

LONDON, Oct 4 (Reuters) - Royal Bank of Scotland (RBS) on Wednesday lost two lawsuits over unfair commissions that were charged to customers who were sold payment protection insurance (PPI), ...

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HSBC have announced they have set aside a further £340 million for PPI redress costs, bringing the total PPI provisions across the banks to a staggering £10 billion. Last week Lloyds increased the ...

LONDON (Reuters) - Barclays has begun a challenge to the competition watchdog's planned ban on the sale of payment protection insurance alongside credit cards, loans and mortgages, the bank said on ...

Banks will pay out “substantially less” compensation for hidden commission in car finance loans than they did during the Payment Protection Insurance scandal, according to Nikhil Rathi, chief ...

Phillip Inman: Few businesses could resist the onslaught the News of the World has encountered in recent days A fine of £610,000, though large by the standards of the Financial Services Authority, ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...